Terms Of Service

Welcome to DEFINO.
By accessing or using our website www.defino.com.au, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

General Conditions

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information & Pricing

We make every effort to display product details, images, and pricing accurately. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

All prices are listed in AUD unless otherwise stated.

Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • You authorize us to charge your payment method for your order total

We reserve the right to cancel any order for any reason, including suspected fraud or pricing errors.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed.
DEFINO is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Returns & Refunds

Please refer to our Returns & Exchanges Policy for full details regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website — including logos, designs, images, text, and graphics — is the property of DEFINO and may not be copied, reproduced, or used without written permission.

Limitation of Liability

DEFINO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is limited to the purchase price of the product.

User Conduct

You agree not to misuse this website, including attempting to hack, interfere with operations, or use the site for unlawful purposes.

Governing Law

These terms are governed by the laws of Australia.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@defino.com.au